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1

Looking to use Formstack embed with their script tag option. But the form disappears when the page loads. Very strange. Can anyone look at the page and view the error in the console to let me know why this is and how to fix?

This is the TEST page to view
https://stellacenter.com/symptom-checker-test/

Code snippet:


          <Row>
            <Col xs={{ size: 12 }} md={{ size: 10, offset: 1 }}>
              <>
              <script type="text/javascript" src="https://stellacenter.formstack.com/forms/js.php/frontity_symptom_checker"></script>
              </>
            </Col>
          </Row>

Screen Shot 2021-01-22 at 9.06.03 AM
Screen Shot 2021-01-22 at 9.06.03 AM1303×218 24.1 KB

This is the real page where the form loads (via iframe embed) just to show what it looks like.
https://stellacenter.com/symptom-checker/

Thank you in advance for your time and comments!

2

Hi @ryanaker

I can see that the form disappears but I get a different error in the console:

image
image772×354 54.1 KB

Do you have a repo so that we can take a look at your code please?

3

@mburridge yes its in a github repo, I could possibly add you as a contributor with viewing only. Please specify your username to invite?

4

Hi @ryanaker

My github username is ‘mburridge’. Please also add ‘juanmaguitar’ as I’m going to be on holiday for the rest of this week so @juanma may pick this up in my absence.

6

@mburridge and @juanma I have added both of you has collaborators to the github repo. Please let me know if need anything else. Also if we need to collaborate in more real time, I can invite to my slack account as a guest.

12

@juanma and @mburridge have you guys had a chance to take a look at the repo?

13

Hi @ryanaker

I don’t think you’ve provided a link to the repo. If you have I can’t see it. :man_shrugging:

14

@mburridge Sorry about out that, thought Github would notify:
https://github.com/ryanaker/stellacenter-frontity

16

Wanted to follow up and see if you had a chance to look into?

Thanks!

17

Hey @ryanaker I’m afraid there has been a misunderstanding, the Frontity Team does not provide support in private projects.

In any case, if you could isolate your issue in a public repo or a codesandbox and share it here you’ll allow anyone from the community to take a look and help :slight_smile:

1 Like
19

Hi Pablo,

I added @mburridge as a contributor to the private repo. Mburridge are you able to take a look?

Ryan

20

Hello @ryanaker,

Unfortunately, I have to insist: we do not provide support in private repositories. In order to get help from us or the community, you’ll have to isolate the problem you’re having in a public repository or codesandbox that it’s accessible by anyone.